Complaints Policy

Our aim is to provide you with the best possible legal service. However, if at any point you become unhappy or concerned about the service we have given to you, then you can view or download our complaints procedure here. If you have already made a complaint and you are not satisfied with our response then you can contact either the Legal Ombudsman if your complaint relates to our service, or the Solicitors Regulation Authority (SRA) if you are concerned about our behaviour, for example if your complaint relates to dishonesty, misuse of your money or treating you unfairly because of your age, a disability or other characteristic.